Effective Date: July 28, 2026

Welcome to Baglix! These Terms of Service (“Terms”) govern your use of our online storefront and services available at support@baglix.shop. By accessing our website or purchasing products from us, you agree to be bound by these legal terms and conditions.

Our storefront is hosted on WooCommerce, and payment processing is handled securely via PayPal and Stripe.

1. General Website & Store Rules

  • By placing an order, you confirm that you are at least the age of majority in your state or jurisdiction of residence.
  • You may not use our products or website for any unlawful, unauthorized, or fraudulent activities.
  • We reserve the right to modify or terminate services to any user for valid legal or operational reasons at any time.

2. Product Catalog & Pricing

  • Handbag Descriptions: We make every attempt to accurately display the colors, designs, and dimensions of our handbags. However, slight variations may occur due to individual monitor or screen settings.
  • Pricing & USD Currency: All prices listed are in USD (US Dollars). We offer free standard shipping across the entire United States. Prices are subject to change without prior notice, but any active order already confirmed will not be affected.

3. Ordering, Processing & Fulfillment

  • Secure Payments: Payments must be completed through PayPal or Stripe during checkout.
  • Fulfillment Timelines: Orders undergo a 3-day product processing window followed by a 5 to 8 business days transit window handled via USPS, UPS, or FedEx.
  • Dispatch Protocols: Orders placed shortly before warehouse closing hours are prepared for dispatch the following morning. Orders submitted shortly after opening are processed during that same operational shift, followed by a tracking update via email or voice call.
  • Order Discretion: We reserve the right to limit or reject order quantities if fraud, reseller activity, or unauthorized distribution is detected.

4. Buyer Rights, Returns & Refunds

Your purchases are protected under our policy guidelines featuring a 30-day return window and a 3-day refund processing timeframe after returned goods are received and inspected at our warehouse.

5. Compliance with US State Privacy Laws

We protect customer data in accordance with applicable federal and US state privacy regulations, including the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), and Colorado Privacy Act (CPA).

  • We do not sell or lease your personal information to third parties.
  • You hold the right to inspect, correct, or request the deletion of your stored personal details.

6. Protection of Minors (COPPA)

Pursuant to the Children’s Online Privacy Protection Act (COPPA), our products and web services are directed exclusively at adults. We do not knowingly collect personal details from children under 13 years of age.

7. Intellectual Property & Ownership

All content featured on Baglix—including handbag photography, page copy, branding, design assets, and logos—is the property of Baglix and protected under US and international intellectual property laws. Unauthorized reproduction is strictly prohibited.

8. Applicable Law

These Terms of Service and any transactional agreements shall be governed by and interpreted under the laws of the State of Massachusetts and applicable United States federal laws.

9. Contact Us

For questions regarding these Terms of Service or general store inquiries, please reach out via:

  • Store Name: Baglix
  • Business Address: 52 Fresno St, Springfield, MA 01104, USA
  • Business Email: support@baglix.shop
  • Phone Number: +14137334602

Customer Support Availability: Live Chat & Email are 24/7 Active

Warehouse Operating Hours: Monday – Friday, 9:00 AM – 19:00 PM